We continue our discussion on the shift from transactional to transformational leadership. In this episode, we look at the impact a transformational mindset can have on communication. Transformational leaders are focused, intentional and curious. They engage in better discussions and display greater humility when it comes to conflict resolution; seeking to fully understand the perspectives and emotions of those involved and being genuinely committed to finding the best solutions. We’ll also look at the topics of feedback and coaching through this transformational lens.