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Episode 4 – Change Management Part 3

Jim and John wrap up the series on Change Management with an interview of Sara Kennedy, VP of Associate Experience at Members 1st Federal Credit Union. Sara discusses her role as a change champion, as well as the importance of things like communication and building trust.

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Episode 2 – Change Management Part 1

Jim and John kick off a series which discusses the emotional toll that change takes on people. While the change itself may happen quickly, the transition can take much longer and can ultimately have the bigger impact.

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Episode 3 – Change Management Part 2

In the third episode, the guys continue the discussion on change management by looking at some strategies leaders can take to be more successful in executing change and limiting employee resistance such as creating a sense of urgency and asking questions.

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Episode 1 – Introduction

Our initial episode centers on some of the underlying principles of Servant Leadership, such as engagement, care, and listening. Jim and John compare these principles to those associated with other leadership styles and work to dispel some of the myths of Servant Leadership.

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Heat Up Your Cold Calls

BOOK FACTS Title: “Heat Up Your Cold Calls: How to Make Prospects Listen, Respond, and Buy” Author: George R. Walther Publisher: Dearborn Trade Publishing, Illinois

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